Privacy Policy

Effective date: March 17, 2026

Passo AI, Inc. ("Passo," "we," "us," or "our") operates the Passo platform and website at passo.co. This Privacy Policy describes how we collect, use, disclose, and protect your information when you use our services.

1. Information We Collect

Information you provide

Account information — name, email address, company name, and role when you create an account or request a demo.
Payment information — billing details processed by our third-party payment processor. We do not store full payment card numbers.
Communications — messages you send us through support channels or email.

Information from connected services

When you connect third-party services (such as DocuSign, email providers, or social media platforms), we may receive data necessary to provide our services, including:

DocuSign — envelope metadata, document status, and signer information to automate contract workflows within your influencer program.
Social media platforms — public profile data and content performance metrics to support influencer discovery and campaign reporting.

Information collected automatically

Device type, browser type, IP address, and operating system.
Usage data such as pages visited, features used, and interaction patterns.
Cookies and similar tracking technologies (see Section 6).

2. How We Use Your Information

Provide, maintain, and improve our services.
Process transactions and send related notifications.
Automate influencer program workflows, including contract management and campaign tracking.
Communicate with you about products, services, and updates.
Detect, prevent, and address security issues and abuse.
Comply with legal obligations.

3. How We Share Your Information

We do not sell your personal information. We may share data with:

Service providers — third parties that help us operate our platform (hosting, analytics, payment processing, e-signature services).
Connected integrations — when you authorize a third-party integration, data necessary for that integration is shared per your instructions.
Legal requirements — when required by law, regulation, or legal process.
Business transfers — in connection with a merger, acquisition, or sale of assets.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us. We will delete or anonymize your data within 30 days of a verified request, unless retention is required by law.

5. Data Security

We implement industry-standard security measures including encryption in transit (TLS) and at rest, access controls, and regular security assessments. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking

We use cookies and similar technologies to remember preferences, analyze usage, and improve our services. You can control cookies through your browser settings.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal data.
Object to or restrict certain processing.
Data portability.
Withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at privacy@passo.co.

8. Third-Party Services

Our platform integrates with third-party services such as DocuSign. These services have their own privacy policies, and we encourage you to review them. We only access data from these services that you explicitly authorize, and we use it solely to provide the features you have enabled.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the effective date.

11. Contact Us

If you have questions about this Privacy Policy, contact us at:

Passo AI, Inc.
privacy@passo.co